ABOUT TALKROBIN

Every website deserves
a front desk.

When someone walks into a shop, a good team notices, says hello and helps. Online, most businesses can’t even tell someone is there. TalkRobin changes that.

Conceptual illustration of connected, thoughtful customer support
WHY WE BUILT IT

Websites are busy.
Most of it is invisible.

Analytics tells you what happened last week. Chat tools wait for visitors to speak first. In between, real people browse your pricing, get stuck on a form, or leave with a question nobody answered.

TalkRobin brings live visitors, their journey and the conversation into one place. So small teams can spot the moment that matters and step in, like a friendly face at the door.

“The best support doesn’t start with a ticket. It starts with noticing someone needs help.”

The idea TalkRobin is built on
WHAT WE DO

Three things, done well.

See who’s there

Live Monitoring shows every visitor on your website right now: where they came from, what they’re reading and whether they need help.

Start the right conversation

Live chat with the full context beside it, so your team replies like they already know the customer. Because they do.

Understand what happened

Private session replays show where people got stuck, with typed text masked automatically. No guessing, no screen recordings.

WHAT WE BELIEVE

How we make decisions.

People first

Behind every visit is a person trying to get something done. We build for the moment a business helps them.

Privacy by default

We collect what helps a business help its visitors, and hide what doesn’t belong to them. Passwords and card numbers are never recorded.

Simple beats clever

One line of code to install. A dashboard a new team member understands in minutes. Features earn their place.

Honest by design

Clear pricing, a free plan that stays free, and limits you can always see. No surprises on your bill or in your data.

BUILT FOR SMALL TEAMS

Big-company insight,
small-team simple.

TalkRobin is made for the businesses that answer their own chats: online stores, agencies, SaaS teams and local services.

  • Free forever plan, no card needed
  • One line of code on any website
  • Live visitors, chat and replays in one dashboard
  • Private by design, with consent mode built in
  • Based in the United States

Your next customer is on your website right now.

Free forever plan · Setup in 2 minutes · No credit card