Create your workspace
Sign up, name your account and add your website inbox.
HELP CENTERHow can we
How can we
help today?
Straight answers about setting up TalkRobin, talking to visitors and getting the most from your plan.
Getting started
Create your account, add TalkRobin to your website and invite your team.
Live chat
Reply to visitors, work as a team and make the widget your own.
Live Monitoring
See who is on your website right now and get alerted when someone arrives.
Visitor profiles
Understand each visitor’s journey, from first visit to today.
Session replays
Watch how visits unfolded, with private information hidden.
Privacy & consent
Respect visitors’ choices and meet privacy laws.
Plans & billing
Understand your plan, usage and trial.
Account & security
Keep your account safe.
YOUR FIRST FIVE MINUTESFrom a blank workspace
01 02 03
From a blank workspace
to your first hello.
Install the snippet
Copy your own install code, add it to your site, and check that the widget appears.
Send a test message
Open your website as a visitor, send a chat, then reply from Conversations.
HELP YOUR VISITORS HELP THEMSELVESA home for
A home for
your best answers.
Publish helpful articles in your own help center. Organize recurring questions so visitors can find an answer before they need to ask.
Illustrative article content in the TalkRobin help center workspace.
A USEFUL SUPPORT REQUESTHelp us understand
Help us understand
what you’re seeing.
A little context makes the next reply much more useful.
Contact the team- Tell us which website or inbox is affected
- Describe what you expected and what happened
- Include the page URL and approximate time
- Share the browser and device you used
- Keep passwords and private customer details out of your message
Still stuck? We’re easy to talk to.
Free forever plan · Setup in 2 minutes · No credit card
