Product/Live chat
LIVE CHAT

A small hello.
A much better experience.

Give every visitor a direct line to a real person. A familiar chat window on their side. The whole story on yours.

Built around real conversations
Two sides of a conversation, connected by one thoughtful reply.
01Two sides of a conversation, connected by one thoughtful reply.
TALKROBIN / LIVE CHATSEE THE POSSIBILITIES ↓
A BETTER WAY TO HELP

Be there at the moment of “one quick question”.

Someone is comparing plans. Someone else can’t find an order. A conversation lets you meet the need while they’re still on the page.

  • A widget that feels at home on your website
  • Visitor context beside every conversation
  • One shared place for your team to reply
INSIDE TALKROBIN

Familiar for them. Powerful for you.

Change the accent. Watch the conversation. Imagine it on your website.

YOUR WEBSITE

Good questions
deserve a human.

Your website. Your welcome. Your team.

Try a brand color
FROM FIRST LOOK TO USEFUL ACTION

Three small steps.
A better customer experience.

01

Make it yours

Choose your website name, welcome message and brand color.

02

Add one install line

Copy the website snippet into your site’s layout.

03

Say the first hello

Open Conversations and reply with the visitor’s journey beside you.

THOUGHTFUL DETAILS

Small things.
A much smoother day.

Tools that help your team stay present, understand the context, and make the next reply count.

01

Your brand, your welcome

Match the widget to your website and set a greeting that sounds like your team.

02

A conversation that travels

Visitors can move between your pages while keeping their chat close by.

03

Ready for small screens

A compact launcher opens a comfortable conversation on mobile.

04

Answers without repetition

Use saved replies for recurring questions, then add the human detail.

A FEW GOOD QUESTIONS

Before you
get started.

Visit the help center
Does live chat come with the free plan?

Yes. Free includes live chat on one website with one agent. You can upgrade when you need more websites, teammates or visitor history.

Can I use my own colors?

Yes. Configure your website inbox’s appearance and welcome message to fit your brand.

What happens when we are away?

The widget can show your availability and collect a message so your team can pick up the conversation later.

A LITTLE CONTEXT. A BETTER CONVERSATION.

Your next good conversation starts here.

Start with the free plan. Build a more helpful website, one visitor at a time.

No credit card needed · Free forever plan