Check the affected surface
Is the issue in the dashboard, the widget, visitor tracking or a particular replay?
SERVICE STATUSA clear view
A clear view
of availability.
Live checks of every part of TalkRobin, refreshed every minute.
Dashboard & inbox
Sign-in, conversations, contacts and settings
Chat widget
The chat bubble on your website
Live Monitoring & visitor tracking
Live visitors, visitor profiles and the install script
Session replays
Recording and playing back visits
Seeing a problem that isn’t shown here? Email support@talkrobin.com
THOUGHTFUL NEXT STEPS
A clearer view when something feels wrong.
Availability checks are one signal. Your experience matters too. Use these steps to narrow down what is affected and share useful context.
ONE THOUGHTFUL STEP AT A TIME01 02 03
Help us get to the useful part.
Look for a repeatable step
Note the time, browser and page where you can reproduce the behavior.
Contact support with context
Share what you expected and what happened, without including passwords or private customer content.
KEEP EXPLORING
The answer might already be here.
Clear guides and product walkthroughs help you find your next step.
A LITTLE CONTEXT. A BETTER CONVERSATION.
A better website experience starts with a hello.
Start with the free plan. Build a more helpful website, one visitor at a time.
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