Product/Live Monitoring
LIVE MONITORING

Your website is alive.
Now you can see it.

See who is here, which page they’re exploring, and whether they’re already chatting. A live front desk for your entire website.

Built around real conversations
A live point of presence turns anonymous traffic into a moment you can respond to.
02A live point of presence turns anonymous traffic into a moment you can respond to.
TALKROBIN / LIVE MONITORINGSEE THE POSSIBILITIES ↓
A BETTER WAY TO HELP

The right context. Before the first message.

Monitoring groups visitors into In chat, Browsing and Idle, so the next conversation is easy to find. Search by visitor, page or location and filter to a specific website.

  • Live visitor groups instead of yesterday’s charts
  • Current page, source, location and device
  • Sound and desktop notification controls
INSIDE TALKROBIN

Your workspace, thoughtfully connected.

Move from a live visitor to a conversation, with useful context always close by.

The live visitor view

TalkRobin workspace · illustrative visitor data.

FROM FIRST LOOK TO USEFUL ACTION

Three small steps.
A better customer experience.

01

Open Monitoring

See your connected websites and the people currently visiting them.

02

Find the useful signal

Look at a page, source or returning visitor in the live list.

03

Continue with context

Open the visitor and understand their activity before you reach out.

THOUGHTFUL DETAILS

Small things.
A much smoother day.

Tools that help your team stay present, understand the context, and make the next reply count.

01

An organized live view

In chat, Browsing and Idle keep different visitor states easy to scan.

02

See the page they see

Current page and path tell you what a visitor is exploring right now.

03

Understand the arrival

Traffic source and campaign context help you understand how they found you.

04

Stay in control

Choose smart alerts, arrival sounds and desktop notifications independently.

A FEW GOOD QUESTIONS

Before you
get started.

Visit the help center
Is this a traffic analytics report?

Monitoring is a live operational view of visitors on your websites. It helps your team notice and respond while a visit is happening.

Can I filter by website?

Yes. The website selector keeps a multi-site workspace focused on the website you want to watch.

Is location exact?

Visitor location is approximate. It is useful context, not a precise location or identity check.

A LITTLE CONTEXT. A BETTER CONVERSATION.

Your next good conversation starts here.

Start with the free plan. Build a more helpful website, one visitor at a time.

No credit card needed · Free forever plan